Refund policy

Unfortunately we do not offer refunds on bikini items due to hygiene reasons. It is your sole responsibility to check our description and sizing charts prior to checkout.

However, if your item is to be deemed faulty due to a manufacturing fault, we're happy to facilitate a replacement. Please note all items must be returned in their original packaging to qualify for an exchange and requested within 14 days.

Kallos will bare the return shipping costs, so please keep your postage receipt and we will reimburse you if we deem the item to be faulty. If the package does not reach us safely, we will not be able to complete the exchange, so it is recommended to use a tracked method for safe delivery. Once your item is returned to us, has been inspected and if we deem it to be faulty, you will be given a store credit so you can repurchase from our online store.

Kallos reserves the right to deny returns if this criteria is not met.